Privacy Policy

Privacy Policy

Purpose

This Privacy Policy explains how Saigon Trans Transportation Company ("Saigon Trans", "we") collects, uses, stores, and protects customers' personal information when using our transportation services or accessing our website https://saigontrans.vn.

Information Collected

We may collect the following information:

• Personal information: Full name, phone number, email address, delivery address.

• Transaction information: Order details, transportation history, payment information.

• Technical information: IP address, browser type, website access time.

Use of Information

Personal information is used to:

• Process transportation requests and provide services.

• Communicate with customers regarding order status.

• Improve service quality and user experience.

• Comply with legal requirements.

Information Sharing

We commit not to sell, trade, or transfer customers' personal information to third parties, except:

• Transportation partners or service providers involved in fulfilling orders.

• When required by legal authorities.

Data Security

We implement appropriate security measures to protect personal information from unauthorized access, loss, or disclosure. However, no method of data transmission over the internet is completely secure.

Customer Rights

Customers have the right to:

• Request access, correction, or deletion of personal information.

• Opt out of receiving marketing communications from us.

• Contact us via email at info@saigontrans.vn to exercise these rights.